Whilst I understand things may come up; we get ill; our family members get ill or maybe we forget, please be mindful that I am not always able to fill cancelled appointments. So with this in mind, I will be introducing the following policy from 1st April 2024.

 

I am sure you can appreciate that no one would be prepared to turn up to work for the day and not get paid.

 

FROM 1ST APRIL 2024

 

• If you need to cancel your appointment for any reason, please give me at least 24 HOURS notice.

• For cancellations less than 24 hours or same day cancellations, clients will be charged 50% of the cost of the scheduled service/treatment.

• No shows or failure to attend, clients will be asked to pay 100% of the scheduled service/treatment.

 

Please note: I will still be sending appointment reminders.

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THANK YOU FOR YOUR UNDERSTANDING